How to download your report online

Two ways to receive results

Soft-copy steps

  1. Note your Patient ID from booking SMS/email or the front desk
  2. Wait until staff confirm the report is uploaded
  3. Open the Reports page on this website
  4. Enter the Patient ID and download the file
  5. Save it to device storage or drive — do not rely on the 3-day window alone

If download fails

Privacy

Do not share Patient IDs on public social media. Treat reports as sensitive health information.

Reports

A hard-copy report is usually ready within 15–20 minutes after the scan. Soft copies can be downloaded from the Reports page with your Patient ID for 3 days after upload — please save the file to your device.